Contact Us

Yes. Please amend your booking on our website or send an email to our reservation department for assistance at [email protected] with the title "Change of Reservation". Please note that any change is subject to room availability.

Room rates include breakfast for 2 persons, complimentary Wi-Fi throughout the resort, and tax and service charges unless otherwise specified.

We offer three cancellation policies: 7 days prior to arrival, 14 days prior to arrival, and non-refundable. The applicable policy depends on the rate plan selected when making your reservation. For eligible refunds, please allow 14–21 working days for the process to be completed.

Go to our instant confirmation booking page. Enter your required check-in and check-out dates. The search engine will then generate room availability and rates. Special rates are only valid if you book through www.arkamara.com. Rates are in Indonesian Rupiah, and billing is processed in Indonesian Rupiah.
Room rates are inclusive of taxes and service charges unless otherwise specified.
Rates may change without prior notice.

Displayed rates are per room, NOT per person. As a general policy, we allow two adults per room. An extra bed/cot can be added and will be charged in line with our policy.