Beehouse Dijiwa Ubud
FAQs
Frequently asked questions about Lasati Spa.
How should I plan my arrival at Lasati Spa?
Our team is delighted to help you prepare for your visit. Reach out to us before you travel and we'll share directions, transportation suggestions, and helpful arrival details so everything is ready when you get here.
What kind of wellness experiences does Lasati Spa offer?
We invite you to explore our spa and wellness offerings during your stay. Our therapists and wellness team will help you discover treatments and rituals suited to what you need, whether that's deep relaxation or rejuvenation.
Does Lasati Spa welcome families and children?
We warmly welcome guests of all ages and are happy to host families. Let our team know about your group when booking and we'll help you choose the right accommodation and plan an enjoyable visit for everyone.
How can I make a reservation?
You can book your stay directly through our website, by phone, or by email. Our reservations team is here to help you find the perfect dates and answer any questions along the way.
Can you help arrange a special celebration?
Absolutely. Whether you're planning a romantic escape, an anniversary, or another meaningful milestone, our team loves creating memorable experiences and will work with you to design every thoughtful detail.
What is your cancellation policy?
We understand that plans can change. Our team will explain our current terms when you book and will do our best to accommodate any adjustments to your reservation whenever possible.
Do you offer spa or wellness packages?
Yes, we offer a range of packages that combine accommodations with spa and wellness experiences. Our team can recommend the option that best fits what you hope to enjoy during your time with us.
What are the check-in and check-out times at Lasati Spa?
We welcome guests from the afternoon onward on arrival day and ask that rooms are vacated by mid-morning on departure. Early check-in and late check-out can often be arranged on request — just let us know in advance so we can prepare for you.
Do you offer airport transfers?
Yes, we are happy to arrange private transfers to and from the airport so your journey to Lasati Spa is relaxed from the very first mile. Simply share your travel details with our team when you book and we will take care of the rest.
What spa experiences and treatments do you offer?
Lasati Spa offers a curated menu of massages, body treatments, and facial therapies alongside our signature spa facilities. Our therapists will be glad to recommend the ideal treatment to match how you are feeling on the day.
Where is Lasati Spa located, and how do I get there?
We are tucked into a peaceful setting designed for rest and renewal, away from the bustle of the city. Detailed directions and transfer options will be sent with your booking confirmation so you can arrive with ease.
Can families and children stay at Lasati Spa?
We warmly welcome families and offer accommodation options suited to guests of different ages. If you are travelling with children, please tell us their ages when you enquire and we will help you choose the most comfortable room arrangement.
What types of rooms and suites do you have?
Our rooms and suites are designed with calm, natural materials and thoughtful amenities to support a restful stay. Our reservations team will gladly talk you through the differences and recommend the best option for your visit.
How far in advance should I book my spa treatments?
We recommend booking your preferred treatments as early as possible, especially for peak times and weekends, to secure your ideal slot. You can reserve alongside your room or any time before you arrive through our team.