Contact Us

Yes. Please amend your booking on our website or send an email to our reservation department for assistance at [email protected], with the title "Change of Reservation" Please note that any change is subject to room availability.

Go to our instant confirmation booking page. Enter your required check-in and check-out dates. The search engine will then generate room availability and rates. Special internet rates are only valid if you book through www.dijiwasanctuaries.com/at/bluekarmaseminyak Rates are in Indonesian Rupiah, and billing is processed in Indonesian Rupiah. Room rates are inclusive of taxes and service charges unless otherwise specified. Rates may change without prior notice.

If you fail to arrive on the specified date or cancel a booking within 7 days before arrival, you will be charged the first night's room rate, with a refund issued for the remaining balance. For cancellations requested more than 7 days in advance, we will provide a full refund of your payment or deposit. Please be aware that refund conditions depend on the specific rates and promotions associated with your booking. Different cancellation policies may be applicable to certain rates or packages, kindly reach out to our reservation team at +6281990071888 for additional information and assitance. Refunds normally take approximately 14 working days. If your payment or deposit were charged to a credit card, the refund would be made to that credit card.

We accept Visa, MasterCard, Amex.

Yes, we offer airport pick up service with additional charge IDR 350.000 net/car/way. Please ask our reservation team when you make a booking.