Dijiwa Experiences

Contact Us

We'd love to hear from you. If you have any questions regarding our booking or services —we're ready to answer any and all questions.

FAQS

We strive to ensure that your stay with us is as pleasant and enjoyable as possible


can i make changes to my booking after it has been confirmed

Yes. Please amend your booking on our website or send an email to our reservation department for assistance at [email protected] with the title "Change of Reservation" Please note that any change is subject to room availability.


what is your cancellation policy

If you fail to arrive on the specified date or cancel a booking within upon arrival, you will be charged the full payment. We will refund your payment or deposit FULLY for any cancellation requested more than 1 day in advance. Refunds normally take approximately 14 working days. If your payment or deposit were charged to a credit card, the refund would be made to that credit card.


how can i check the availabilty of rooms and rates?

Go to our instant confirmation booking page. Enter your required check-in and check-out dates. The search engine will then generate room availability and rates. Special internet rates are only valid if you book through https://dijiwasanctuaries.com/at/purisaraswati Rates are in Indonesian Rupiah, and billing is processed in Indonesian Rupiah. Room rates are inclusive of taxes and service charges unless otherwise specified. Rates may change without prior notice.


what is included in the room rate?

Room rates include breakfast for 2 persons, complimentary Wi-Fi throughout the resort, and tax and service charges unless otherwise specified.


are your hotel rates per room or person?

Displayed rates are per room, NOT per person. As a general policy, we allow two adults per room. An extra bed/cot can be added and will be charged in line with our policy.


Hotel Information

Address

Puri Saraswati Dijiwa Ubud

Jalan Raya Ubud No.14, Ubud, Kecamatan Ubud, Kabupaten Gianyar, Bali 80571

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