Dijiwa Experiences

Contact Us

We'd love to hear from you. If you have any questions regarding our booking or services —we're ready to answer any and all questions.

FAQS

We strive to ensure that your stay with us is as pleasant and enjoyable as possible


Can I make changes to my booking after it has been confirmed?

Yes. Please amend your booking on our website or send an email to our reservation department for assistance at [email protected] with the title "Change of Reservation" Please note that any change is subject to room availability.


What is Your Cancellation Policy

If you fail to arrive on the specified date or cancel a booking within 7 days before arrival, you will be charged the full amount. We will refund your payment or deposit FULLY for any cancellation requested more than 7 days in advance. Refunds normally take approximately 14 working days. If your payment or deposit were charged to a credit card, the refund would be made to that credit card.


How can i check the availability of rooms and rates?

Go to our instant confirmation booking page. Enter your required check-in and check-out dates. The search engine will then generate room availability and rates. Special internet rates are only valid if you book through www.dijiwasanctuaries.com/at/theartiniubud Rates are in Indonesian Rupiah, and billing is processed in Indonesian Rupiah. Room rates are inclusive of taxes and service charges unless otherwise specified. Rates may change without prior notice.


What is included in the room rate

Room rates include breakfast for 2 persons, complimentary Wi-Fi throughout the resort, and tax and service charges unless otherwise specified.


Are pets allowed at the hotel?

Pets are not allowed in all our unit hotels.


Do you offer airport transfer service?

Yes, our airport transfer service makes arriving in Bali effortless — simply share your flight details with our team and we'll arrange a comfortable ride directly to our property.


What can I expect from breakfast at the hotel?

Our restaurant serves a thoughtfully prepared breakfast each morning, with attentive service and flexible hours so early risers and slow starters alike can begin the day at ease.


How many swimming pools are at the property?

We have two swimming pools set within our peaceful grounds, offering refreshing spots to swim, lounge, and enjoy the tropical surroundings throughout the day.


Is the hotel quiet despite being in central Ubud?

Our location places you right in the heart of Ubud, yet tucked within our grounds you'll discover a calm, welcoming atmosphere where gentle nature sounds replace the bustle of the street.


Can you help arrange tours and excursions around Bali?

Absolutely — our tour service team is here to help you explore the island's cultural treasures, scenic landscapes, and authentic local experiences, all tailored to your interests.


Do you have a spa on site?

Yes, our spa invites you to unwind with traditional Balinese therapies and soothing treatments — a perfect way to relax after a day of exploring.


What is the architectural style of the hotel?

Our property is designed in traditional Balinese style, featuring open-air architecture, thoughtful craftsmanship, and details that honor the island's rich cultural heritage.


What room options are available?

The Artini Dijiwa Ubud offers a selection of comfortable room types to suit different travel styles, including Ethnic Room, Grand Deluxe Room, Premier Room Garden View, Premier Room Pool View, Artini Room and Suite Room.


Hotel Information

Address

The Artini Dijiwa Ubud

Jl. Raya Pengosekan Ubud, Ubud, Kecamatan Ubud, Kabupaten Gianyar, Bali 80571

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