FAQs
We strive to ensure that your stay with us is as pleasant and enjoyable as possible.
Room rates include breakfast for 2 persons, complimentary Wi-Fi throughout the resort, and tax and service charges unless otherwise specified.
Yes. Please amend your booking on our website or send an email to our reservation department for assistance at [email protected] with the title "Change of Reservation"
Please note that any change is subject to room availability.
If you fail to arrive on the specified date or cancel a booking within 3 days before arrival, you will be charged the total of room rate.
We will refund your payment or deposit FULLY for any cancellation requested more than 3 days in advance.
Refunds normally take approximately 14 working days. If your payment or deposit were charged to a credit card, the refund would be made to that credit card.
Go to our instant confirmation booking page. Enter your required check-in and check-out dates. The search engine will then generate room availability and rates.
Special internet rates are only valid if you book through https://www.dijiwasanctuaries.com/at/mathisretreatubud
Rates are in Indonesian Rupiah, and billing is processed in Indonesian Rupiah.
Room rates are inclusive of taxes and service charges unless otherwise specified.
Rates may change without prior notice.
Displayed rates are per room, NOT per person. As a general policy, we allow two adults per room. An extra bed/cot can be added and will be charged in line with our policy.